Terms & Conditions

This policy is provided as a starting template. Please have it reviewed by a qualified attorney and update it to reflect your actual tools, booking platform and practices before publishing.

These Terms & Conditions ("Terms") apply to your use of calmheartwellness.online (the "Site") and to classes, packages, memberships and private sessions offered by Calm Heart Wellness, 228 Wilson Ave, Brooklyn, NY 11237. By using the Site or booking a class, you agree to these Terms.

1. Website Usage

• Content on the Site is for general information about our studio and services. We try to keep it accurate, but schedules, instructors and pricing may change.
• You agree not to misuse the Site, interfere with its operation, or attempt to access it by unauthorized means.
• Text, logos and design on the Site belong to Calm Heart Wellness or its licensors. Photos are used under license.
• Links to third-party websites are provided for convenience; we are not responsible for their content or practices.

2. Health and Participation

Yoga, meditation and movement classes involve physical activity. Our classes support general wellness and are not medical treatment, therapy or a substitute for professional medical advice. Please consult a healthcare provider before starting a new exercise program, listen to your body, and let your instructor know about any injuries or conditions. All students are asked to sign a liability waiver before their first class.

3. Booking Terms

• Classes may be booked online, by phone or at the front desk, subject to availability. We recommend booking in advance, as class sizes are limited.
• Please arrive 10 minutes early, especially for your first class. Late entry may be refused for safety once class has started.
• Class cancellations and no-shows are handled according to our Refund & Cancellation Policy.
• We may change instructors or class times, or cancel a class, when necessary. If we cancel a class, your class credit will be returned.

4. Payments

• Prices are listed in U.S. dollars and are confirmed before you pay. Prices may change, but changes will not affect packages already purchased.
• Payment is due at the time of booking or purchase. We accept the payment methods shown at checkout.
• Payments are processed securely by our third-party payment provider.
• The New Student Offer is available once per person to first-time students only.

5. Packages and Membership Rules

• Class packages and memberships are for the purchaser's personal use and are non-transferable unless we agree otherwise in writing.
• Class packages expire on the date shown at purchase (see our Refund & Cancellation Policy for standard expiration periods).
• Monthly memberships renew automatically each month on the purchase date until cancelled. You will be told the renewal price and billing date before you buy.
• Membership freezes may be available for medical reasons or travel; please contact us.
• Members are expected to follow studio etiquette: respect other students, arrive on time, keep phones silent, and clean shared props after use.

6. Studio Conduct

We are committed to a welcoming, respectful space. We may refuse or end service for anyone whose behavior is unsafe, disruptive or disrespectful to students or staff.

7. Limitation of Liability

To the fullest extent permitted by law, Calm Heart Wellness is not liable for indirect, incidental or consequential damages arising from use of the Site or participation in classes, except where caused by our gross negligence or willful misconduct. The Site is provided "as is" without warranties of any kind. Nothing in these Terms limits rights you have under New York consumer protection law that cannot be waived.

8. Governing Law

These Terms are governed by the laws of the State of New York.

9. Changes

We may update these Terms from time to time. The "Last updated" date shows the latest version.

10. Contact

Calm Heart Wellness
228 Wilson Ave
Brooklyn, NY 11237
Phone: (347) 634-5288
Email: hello@calmheartwellness.online